Front Desk Associate needed
Seeking an Outgoing and Compassionate Individual for our Front Desk team. We are looking for a new dedicated staff member who is customer service oriented, friendly, and able to multi-task. Medical field experience is a plus, but not required. The most important traits for someone in this position would be compassionate, social, friendly, and detail oriented.
This position will work as part of a team to greet patients, schedule appointments, create and review patient charts, and adhere to all applicable federal and state laws regarding patient care. The Front Desk associate will need to bring excitement and a genuine care for people, as fantastic customer service is our primary goal.
During the first month of training, this staff member will be trained with the knowledge of our practices, culture, and policies/procedures in order to coordinate with our Physician and other staff and also to interact with patients.
Responsibilities:
* Answering phones and responding to email inquiries
* Making sure to follow federal and Connecticut medical laws and statutes
* Patient scheduling
* Checking in and checking out Patients
* Greeting patients
* Customer service when problems arise
* Helping patients navigate thru fertility process and visits
Personality Traits:
* Positive attitude
* Commitment to GREAT Customer service
* Compassionate
* Same personality day in and day out, even on challenging days
* Detail oriented
Preferred skills:
* Computer proficiency
* Prior medical office experience (not required)
* Can handle a fast-paced work atmosphere
Other:
* Pay based on experience
*No Medical Experience Necessary.
Job Type:
Full-time, including rotational holidays and weekends.
Job Location:
Farmington, CT. May be asked to travel to other locations
Required language:
English
Contact information:
Susan Lyko, Practice Manager
[email protected]
Paul Verrastro, CEO
[email protected]
